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Privacy Policy

Last updated: January 2026

1. Introduction

Evant Ltd ("we", "us", or "our") operates ClaimLogic. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Evant Ltd is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].

3. Information We Collect

We collect the following types of information:

Account Information

  • Name and email address
  • Password (encrypted)
  • Company/organisation name

Usage Data

  • Project and analysis data you upload
  • Schedule files (XER, CSV)
  • Analysis results and reports

Technical Data

  • IP address and browser type
  • Device information
  • Access times and pages viewed

Payment Information

  • Payment details are processed by Stripe and not stored on our servers
  • We retain transaction records for accounting purposes

4. How We Use Your Information

We use your information for the following purposes:

  • Provide the Service: To operate and maintain ClaimLogic, process your analyses, and deliver reports
  • Account Management: To create and manage your account, authenticate users, and provide customer support
  • Billing: To process payments and manage subscriptions
  • Communications: To send service updates, security alerts, and respond to inquiries
  • Improvements: To analyse usage patterns and improve the Service
  • Legal Compliance: To comply with legal obligations and protect our rights

5. Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Contract: Processing necessary to provide the Service you've subscribed to
  • Legitimate Interests: To improve our Service and protect against fraud
  • Legal Obligation: To comply with legal and regulatory requirements
  • Consent: Where you have given explicit consent for specific processing

6. Data Sharing

We do not sell your personal data. We may share your information with:

  • Service Providers: Third parties that help us operate the Service (e.g., Supabase for hosting, Stripe for payments)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. After account termination, we retain data for 30 days before deletion. Some data may be retained longer for legal, accounting, or compliance purposes.

8. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

9. Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at [email protected].

10. International Transfers

Your data may be transferred to and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO).

11. Cookies

We use essential cookies to enable core functionality of the Service, such as authentication. We do not use tracking or advertising cookies. By using the Service, you consent to essential cookies.

12. Children's Privacy

ClaimLogic is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.

14. Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Evant Ltd
Email: [email protected]